The Permit Center surveys all customers to better understand their needs, target areas for improvement and, ultimately, improve the customer's permitting experience.
View Past Survey Results
Previously, the Center for Economic Vitality conducted quarterly surveys of Permit Center customers for the City of Bellingham. Here are the results of the Permit Center Customer Survey Report done quarterly since 2006.
*2020 1Q Survey includes 2019 4Q responses as well
*2019 4Q Survey includes 2020 1Q responses as well
If you have any comments that you would like to share with our Permit Center Staff directly, please e-mail