Information Technology Services

 

Public 

Internal Only

Service
Description
Applications supportTechnical support, business support, database administration, and project leadership for key applications used by City departments.
Desktop supportHardware and software installation, maintenance, replacement, and upgrades.  Service desk first point of contact.
Document scanningCentral scanning for key document repositories available internally and via the City web site
Electronic mail Administer the e-mail systems used by City employees.
Network supportSecurity administration, connectivity, and data backup/recovery.
Technology planningResearch and propose technology solutions to the City, prepare future year cost projections, and develop project implementation plans for major projects.
Telephone supportCoordinate maintenance and internal billing activities related to telephone systems.
Web supportContent coordination, technical maintenance, and applications development services for internal and external web sites.