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City of Bellingham, WA
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Information Technology Services

Mobile computing support

Public

Service
Description
Access Bellingham Public access television
BTV10 City’s government and education access television channel.
Cable franchise administration Oversees cable television franchise agreements, including Comcast Cable franchise renewal process

Internal Only

Service
Description
Applications support Technical support, business support, database administration, and project leadership for key applications used by City departments.
Desktop support Hardware and software installation, maintenance, replacement, and upgrades.
Document scanning Central scanning for key document repositories available internally and via the City web site
Data entry Production support for entering data
Electronic mail Administer the e-mail systems used by City employees.
Network support Security administration, connectivity, and data backup/recovery.
Technology planning Research and propose technology solutions to the City, prepare future year cost projections, and develop project implementation plans for major projects.
Telephone support Coordinate maintenance and internal billing activities related to telephone systems.
Web support Content coordination, technical maintenance, and applications development services for internal and external web sites.
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