Service |
Description |
|---|---|
| BTV10 | City’s government and education access television channel. |
Service |
Description |
|---|---|
| Applications support | Technical support, business support, database administration, and project leadership for key applications used by City departments. |
| Desktop support | Hardware and software installation, maintenance, replacement, and upgrades. |
| Document scanning | Central scanning for key document repositories available internally and via the City web site |
| Data entry | Production support for entering data |
| Electronic mail | Administer the e-mail systems used by City employees. |
| Network support | Security administration, connectivity, and data backup/recovery. |
| Technology planning | Research and propose technology solutions to the City, prepare future year cost projections, and develop project implementation plans for major projects. |
| Telephone support | Coordinate maintenance and internal billing activities related to telephone systems. |
| Web support | Content coordination, technical maintenance, and applications development services for internal and external web sites. |
