Police Dispatcher Employment Information
Police/Law Enforcement dispatchers receive all calls for police, sheriff and
fire (including emergency medical response) services in Whatcom County. Fire
and emergency related calls are forwarded to the Fire Dispatch Center for
response. Dispatchers determine the nature and urgency of calls and dispatch
safety personnel and equipment to the emergency scene. Dispatchers enter
information from the caller and responding units into a computer aided
dispatch software program and continually update the status of personnel
responding to the incident. All dispatcher positions require the ability to
handle extremely stressful situations calmly and work with callers who are
experiencing a crisis. Excellent communications skills and the ability to
perform complex tasks simultaneously are essential to being a successful
dispatcher. Both dispatching centers operate 24 hours a day, 7 days a week.
Individuals hired to work in Police dispatching are required to work any
assigned shift as well as special shifts. Shifts in Police dispatching
include day, swing and graveyard and change every eight weeks. Union
membership, regardless of assignment, is required within 30 days of hire.
Salary and Benefits
- Starting Salary: $3,363 per month
The City of Bellingham offers a competitive salary and excellent benefit
package to include medical, dental, vision and life insurance. The City also
offers excellent vacation, holiday, and sick leave benefits. This position
will participate in the State of Washington Employees’ Retirement System
- A minimum of one (1) year experience in a position dealing with the
public in stressful or time-sensitive situations is required.
- Keyboard entry skills at a minimum of 40 wpm NET required.
- Must be able to pass a hearing evaluation prior to hire.
- Must have a telephone at place of residence.
- Must be able and willing to work any shift and special shifts as
- Must pass a police criminal convictions records check, background
investigation, psychological exam and polygraph exam, and pre-employment
drug and alcohol test prior to hire.
- Applications are accepted each fall.
- Applications will be screened for minimum qualifications.
- All applicants meeting the minimum qualifications will be invited to
a pass or fail keyboarding test to ensure they meet the minimum speed of
40 words per minute net.
- Applicants who pass the keyboard exam are invited to a written exam.
- Applicants who pass the keyboarding test will be ranked based upon
the score they achieved on the written exam.
- When an opening occurs at either center, the top fifteen names or
25% of the register (whichever is greater) will be referred to the
selecting official for further consideration.
- The City of Bellingham partners with National Testing Network,
Inc (NTN) to provide full testing services for the position of Police
Dispatcher. The Next Recruitment will be in October, 2014. Check back
for updates. Additional information will be posted on our website when
the recruitment opens. Candidates interested in applying can sign up to
receive email notification when opportunities are posted.